
Communicating Well – a programme for high performing people managers
Equipping people managers with the mindset and skillset to create teams people want to join.
Turning managers into skilled communicators

How do you know when a team is at their best? It’s a feeling, yes? A buzz.
They’ll tell you they feel empowered, supported and motivated to do their best work. They build strong relationships and have a sense of wellbeing. They likely have a manager who leads with a coaching approach.
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The Communicating Well programme teaches managers this technique. It develops their mindset and practical skills to have conversations that unlock change, build ownership, trust and inspire performance.


What is a coaching approach?

It’s a way of leading that’s rooted in connection, curiosity, empathy and empowerment. Instead of dictating, managers work in partnership with their people. They ask better questions, listen deeply and encourage others to find solutions to their issues.
Over my career, I’ve guided thousands of leaders and managers to be ‘colleague-centred’ across a variety of sectors and industries. The results are confident, motivating, self-aware leaders who:
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Build trusting relationships and mutual respect
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Promote genuine accountability within their teams
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Lead conversations (even difficult ones) that create change and move people forward
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Create cultures where people want to stay and grow.
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Countless studies show that teams led this way perform at their best and feel good doing it.

PRINT® awareness to enhance skill
Engaging managers are self-aware and self-manage. PRINT® underpins these skills by enhancing managers self-awareness introducing them to their motivators and behaviour patterns. This insight helps them be more flexible, engaging and communicate productively.




Unique and practical programmes
Every skill development programme I design is unique and practical. The content is shaped to the context, goals and the outcomes you want for your managers and teams. Whatever the design, there’s a process of unlearning for managers. They’ll learn and gain confidence in the techniques of high-performance communication - the style that unlocks the best in others.​

How we’ll work together

Mindset underpinning skillset
To develop your coaching approach, we start by understanding how managers think as leaders. Then we move on to the practical communication strategies to use in conversation.

People managers who take part say things like:
I am a better, stronger, more empowering leader equipped to support my team and lead my part of the organisation. It’s been useful and in summary – life changing.
England Golf cohort member